Our Process

Our Team Contact Us

Guiding You With Care

We understand that each funeral service is unique and should reflect the individuality of your loved one. We are committed to guiding you through the funeral planning process with compassion, attention to detail, and a focus on creating a meaningful tribute.

  • Initial Consultation

    We will sit down with you to understand your wishes, preferences, and any specific cultural or religious traditions that you would like to incorporate. We will discuss the available options and provide guidance to help you make informed decisions.

    Funeral Arrangements

    Our experienced funeral directors assist you in planning the service, selecting the location, date, and time. We help choose the appropriate casket or urn, floral arrangements, music, readings, and personalized touches.

  • Ceremony and Preparation

    We handle the logistics of gathering your loved one’s remains, obtaining permits, and preparing them for the chosen service type. On the day of the service, we oversee all aspects to ensure a smooth ceremony and provide support to your family and guests.

    Burial or Cremation

    If burial is chosen, we coordinate arrangements with the cemetery, including transportation and gravesite preparation. For cremation, we handle the process respectfully and provide options for the final disposition of the remains.

  • Pre-Planning Process

    Pre-planning a funeral is a thoughtful and responsible way to ensure that your final wishes are respected and your loved ones are taken care of during a difficult time. By making arrangements ahead of time, you can relieve your family of the burden of making difficult decisions and ease their emotional and financial stress.

    Our pre-planning services offer a range of options to suit your individual needs and preferences, from choosing burial or cremation to selecting a casket or urn. Our experienced team can guide you through the process and answer any questions you may have, helping you make informed decisions about your final arrangements.

    In addition to providing peace of mind for you and your family, pre-planning a funeral also allows you to lock in current prices and avoid future price increases. It is a practical and considerate decision that can help ensure that your legacy is remembered and celebrated in the way that you envision.

    Contact us today to learn more about our pre-planning services and how we can help you make the important decisions that will bring you and your loved ones comfort and peace of mind.

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Support for You and Your Family

Our dedicated team walks alongside you, providing compassionate guidance and support throughout the entire funeral process. We are honoured to commemorate your loved one’s life and offer comfort during this challenging time. Contact us for any questions or specific assistance you may need.

Contact Us Support & Guidance Resources

Testimonials

We believe every family we serve deserves the very best, and our testimonials reflect how important service excellence is to us.

I was treated very well…kindly with great compassion. The paperwork was handled so smoothly that I was amazed at how I felt taken care of each step of the way. I have nothing but good feelings about this part of my husband’s journey. He was treated with respect and honour.

Sharon G.

Thank you so much for your compassion and much-needed help. Jaron & his team were everything we needed during this difficult time.

Megan F.

Kim and Geoffrey were very kind and compassionate during the most difficult time in my life. They walked me through all the information and paperwork which made things so much easier. I highly recommend their services.

Kim H.

Jaron and his team did everything possible to help us with the loss of our Dad. They went above and beyond to get us the answers we needed. Even helping me word the obituary.

D. Nixon

Losing a loved one is a very emotional time. I can't begin to tell you how wonderful Cypress was with preparing and handling our arrangements. Jaron, the Funeral Director, handled my mother's memorial himself, which I felt was very reassuring. His suggestions and warm, professional demeanor were so welcomed during this difficult time. I was very impressed with all the staff and the efficiency of detail. I would recommend Cypress for everyone and know that your arrangements will be well handled and every detail respected and carried through.

C. Gemmell

They were a great help during a tough time due to the COVID-19 shutdown.

D. Cam

They were knowledgeable about the whole process, and taking care of most of the paperwork (ie) medical, pension, etc. It really helped relieve the stress and directed us in all the right directions.

J. Souch

Thank you is not enough for the excellent support, friendliness, efficiency and service that you provided me. Your guidance through this difficult time was very much appreciated, particularly since this was a first for me going through this process. Jaron & Renee made a difficult time in my life a little easier, with sincere gratitude and much love.

Caitlin M

Words really cannot express how grateful we are to of had your support and guidance over these past few months. You are truly a kind and generous soul and I can’t thank-you enough. You made a very tough time in my life a little easier with your calm and warm presence. You are exceptional at what you do

Ashlea B.

Kim was so kind and compassionate after the death of my husband. She came to my home and made things so much easier for me. So much easier than a previous experience that I had had with another Funeral Home after the death of another loved one. I have since recommended Cypress to friends looking for a Funeral home and they have been equally pleased with Kim's caring ways. I will continue to sing their praises! Thank you!

Gillian Gaiser

Hi Geoffrey & Kim; On behalf of my Mother, my Brother and myself, thank you for all your efforts with my father's funeral arrangements. You were sensitive to our needs during such a difficult time in our lives. You did a great job! Much Appreciated.

Koraley Barron

I cannot speak highly enough of your Funeral Director’s kindness, sensitivity, and quiet assurance that all will be taken care of, and professional service. You are fortunate to have such a dedicated person working on behalf of your company.

K. Lee

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